Privacy at a Glance
MediBook is designed with security and controlled access in mind. However, MediBook may use third-party hosting infrastructure to operate the application and store or process data. Data may therefore be hosted or processed on infrastructure operated by service providers we use.
This policy explains what information may be handled through MediBook, why it is used, and the safeguards applied to protect it.
Information We Handle
Depending on use, information may include account and contact details, clinic configuration, patient and appointment information, operational records, billing information, laboratory or pharmacy workflow data, and technical information required to operate and secure the service.
How Information Is Used
Information is used to provide MediBook features, maintain workflows, authenticate users, support authorized operations, improve reliability, troubleshoot issues, communicate with customers, and maintain security.
Third-Party Hosting
MediBook may rely on third-party hosting, cloud, storage, database, email, monitoring or related infrastructure providers. These providers may technically process or store information on our behalf as necessary to provide the service.
We take reasonable steps to use infrastructure responsibly, but we cannot represent that all data is physically hosted on servers owned and operated directly by MediBook.
Security Measures
We use reasonable technical and organizational safeguards such as access controls, authentication, secure configuration and monitoring practices. Nevertheless, no online system, network or storage environment can be guaranteed to be completely secure.
Access & Permissions
Organizations are responsible for managing their users and permissions. Access to sensitive operational information should be limited to authorized staff who need it for their responsibilities.
Retention & Deletion
Information may be retained as necessary to provide the service, maintain operational records, meet contractual or legal requirements, resolve disputes, and protect the service. Specific retention periods may depend on configuration and applicable requirements.
Privacy Questions
For privacy or data-handling questions, contact the MediBook team through the website. We can provide further information about the service and the infrastructure used to operate it.